Refund policy
Return & Refund Policy
We value your trust and strive to ensure a smooth shopping experience.
Returns
Returns are accepted only if:
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The product is damaged, defective, or incorrect
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A return request is raised within 7Â days of delivery
To initiate a return, email us at support@9vantora.in with:
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Order ID
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Clear photos/videos of the product
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Description of the issue
Refunds
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Approved refunds will be processed to the original payment method within 7–10 business days after inspection.
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Shipping charges (if any) are non-refundable unless the issue is from our side.
Non-Returnable Items
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Used products
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Products without original packaging
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Products damaged due to misuse